Airport Services Duty Officer – Colombo Jobs at Qatar Airways in Colombo, Western Province

Published 10 months ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

Select a language

Qatar Airways company opens jobs for Airport Services Duty Officer - Colombo positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Supply Chain skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 13,000 - රු. 50,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Aviation and Aerospace Component Manufacturing, Freight and Package Transportation, & Airlines and Aviation, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Qatar Airways
Position:Airport Services Duty Officer - Colombo
Region:Western Province, Colombo - Western Province
Job Function:Supply Chain
Seniority Level:Entry level
Employment Type:Full-time
Industry:Airlines and Aviation, Aviation and Aerospace Component Manufacturing, Freight and Package Transportation

Job Description

We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Colombo as Airport Services Duty Officer.

Job Purpose

Responsible for the overall control of the shift. Monitor the activities of the sections at the airport and coordinating with other sections. Ensure punctuality and safety of all Qatar Airways operations.


  • Responsible for the day-to-day operations and acts as liaison between airport service providers, and users.
  • Provides input and recommendations to management to improve the effectiveness of the daily operations.
  • Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security.
  • Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
  • Conducts spot-checks on to ensure adequate standards are maintained.
  • Responsible to resolve customer problems and complaints effectively liaising on a daily basis with all departments including Customer Relations to provide resolution for complaint handling.
  • Conduct briefing sessions for shift and GHA supervisors on a shift basis.
  • Compiling a detailed station handling report for Airport Duty Manager on a shift basis.
  • Manage the utilization of petty case expenses and keep a track of petty case expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks.
  • Petty Cash Custodianship, delegating duties of subordinates, monthly statistics.
  • Responsible to prepare monthly reports and LPC’s.
  • Perform other department duties related to his/her position as directed by the Head of the Department
  • Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product.
  • Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment


  • Bachelor’s Degree
  • 4 years relevant experience
  • Experience in an airline or a reputed GHA on a supervisory level.
  • Excellent English language communication knowledge.
  • Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge.
  • Must be able to perform duties under pressure while maintaining the highest levels of the customer service standards adhering to tight deadlines.
  • Flexibility to take up duty travel to out stations for covering various assignments.
  • High level computer literacy.
  • Good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities.


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Qatar Airways, so as not to find unwanted events ^_^.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.


  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Company Information

Qatar Airways

Qatar Airways is a world-renowned 5-star airline that has won numerous awards in recent years. It was founded in 1993 and is headquartered in Doha, Qatar. It operates a fleet of more than 200 aircraft travelling to over 160 destinations in more than 80 countries across the continents of Africa, Asia, Europe, the Middle East, North and South America. Qatar Airways offers passengers and cargo services and is a member of the Oneworld global alliance, which provides its customers with global reach and access to the best amenities and services that help make traveling with Qatar Airways a truly unique experience. Qatar Airways prides itself on offering premier services to its customers, including onboard amenities and efficient and comfortable aircraft and friendly crew. Qatar Airways is passionate about ensuring that all its passengers enjoy a safe, secure and comfortable journey.

Check other vacancies from the company: Qatar Airways