Application Support Specialist Jobs at Xeynergy™ in Colombo, Western Province

Published 10 months ago

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Xeynergy™ company opens jobs for Application Support Specialist positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:Application Support Specialist
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

About Us

Xeynergy is a Software Development and IT Services company based in Colombo, Sri Lanka. Xeynergy provides software development services to reputed offshore companies based in the US and Europe. Formed by an experienced group of professionals in the industry, Xeynergy is building a network of highly skilled professionals who can perform on par with top international talent.

We are looking for an enthusiastic individual to work remotely for one of our partner companies based in the US.

What you will be doing

  • Monitoring customer operations using software applications and taking appropriate actions based on a set of predefined protocols
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Providing prompt and accurate feedback to customers
  • Preparing accurate and timely reports
  • Documenting knowledge in the form of knowledge base tech notes and articles

What are we looking for

  • Excellent command of written and spoken English
  • Excellent IT literacy skills (MS Office & Google Applications)
  • Ability to take initiative and work with minimal supervision
  • Minimum 2 years of experience in a similar role
  • Experience in the Logistics domain would be an added advantage

What’s on Offer

  • Above-market compensation package continuously adjusted to inflation
  • Comprehensive health coverage

Please note that being able to work in US work hours (CST) is a mandatory requirement.


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Xeynergy™, so as not to find unwanted events ^_^.

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Company Information



Xeynergy™ is a company that specializes in providing innovative solutions to streamline workflows and processes. Founded in 2003, we provide innovative technology solutions to help businesses of all sizes save time, money and resources. We believe in working with customers to build solutions that work best for their unique business needs. We bring together expertise in engineering, data science, software development, business analysis, and user experience, to create and deploy custom solutions. We focus on designing technology solutions based on understanding user needs, and providing comprehensive training in the platform.

Check other vacancies from the company: Xeynergy™