Associate Application Performance Engineer Jobs at Wiley in Colombo, Western Province

Published 10 months ago

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Wiley company opens jobs for Associate Application Performance Engineer positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Engineering and Information Technology skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in IT Services and IT Consulting, Book and Periodical Publishing, & E-Learning Providers, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Wiley
Position:Associate Application Performance Engineer
Region:Western Province, Colombo - Western Province
Job Function:Engineering and Information Technology
Seniority Level:Entry level
Employment Type:Full-time
Industry:Book and Periodical Publishing, E-Learning Providers, IT Services and IT Consulting

Job Description

Location: Colombo, Sri Lanka

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it is in our differences that we empower the way the world learns.

About The Role:

Help Wiley to create the next generation of our monitoring and observability platform. Help engineering teams to become highly efficient and autonomous by providing automated monitoring solutions wherever possible. This is a great opportunity to combine the usage of latest tools and technologies with cutting-edge approaches to build the best development platform in the industry.

The aim of this role is to analyze and configure application / infrastructure / network performance monitoring and provide visibility for teams to proactively prevent and resolve issues that may impact business continuity, also to provide reactive support for issues of mission critical environment using monitoring tools stack. Engage application and technology owners on findings and provide insight into the end user experience metrics derived by the tools, make recommendations where appropriate/required. Adhere to DevOps/SRE practices across a set of tools associated with monitoring Datacenter & Cloud environments and applications with the limitless technology variations.

How You Will Make An Impact:

  • Understand the Wiley PagerDuty platform and gain proficiency in day-to-day requests.
  • Act as the first point contact for issues reported by users, escalate customer issues and complaint internally as required
  • Diagnose and resolve problems quickly. Communicate with a variety of interdisciplinary teams and users
  • Use PagerDuty APIs to build operational reports on demand
  • Support user onboarding by helping set up PagerDuty artifacts such as notification settings, schedules, escalation policies, extensions, etc.
  • Administration and instrumentation of Application Performance Monitoring and Management (APM) tools such as Dynatrace, Zabbix, ELK, Grafana, Prometheus and Cortex.
  • Creation of dashboards and reports as well as provide deep-dive and root cause analysis on Performance issues.
  • Build and administrate Kubernetes clusters and automate the deployments of components using Flux, GitHub, Helm Charts etc..
  • Deploy, configure and maintain Prometheus/Cortex.
  • Build and maintain CI/CD pipeline for monitoring requirements.
  • Architect and develop monitoring infrastructure platforms.
  • Help with design and implementation of infrastructure assets using AWS services, Terraform.
  • Research of automation related technologies.
  • Work as a part of the scrum and development team.

What We Look For:

  • Minimum of a bachelor’s degree
  • Strong experience with Linux administration, troubleshooting and scripting
  • Solid knowledge on Dynatrace and Zabbix
  • Understanding of networking concepts and network protocols
  • Exiting experience with AWS (EC2, RDS, S3, Lambda, EKS)
  • Strong problem solving, troubleshooting and technical appreciation skills.
  • Experience in the administration and performance tuning of web application stacks (e.g. Apache, Nginx, MariaDB)
  • Good knowledge and experience of Git
  • Experience with Infrastructure as Code (Terraform)
  • Experience with Kubernetes
  • Experience with Prometheus, Cortex and Grafana
  • Knowledge on ELK / ECK (nice to have)
  • Knowledge on PagerDuty will be an added advantage
  • Fluency in English is highly desired along with able to work well with culturally diverse various technical groups
  • Assertiveness is a definiteness plus.

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than forty countries.

Please attach your CV in order to be considered for this position.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Wiley

Wiley is a leading global provider of content-enabled solutions to improve outcomes in research, education and professional practice. With online tools, books and services in subjects ranging from business and management to medicine and science, Wiley helps students, researchers, universities, and corporations to achieve their goals. Through its well-known brands, such as WileyPLUS, WileyCPAexcel, and Jossey-Bass, Wiley serves customers in more than 200 countries and territories.

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