Associate Lead Business Analyst Jobs at Dialog Axiata PLC in Colombo, Western Province

Published 10 months ago

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Dialog Axiata PLC company opens jobs for Associate Lead Business Analyst positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Analyst and Information Technology skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 12,000 - රු. 36,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Telecommunications, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Dialog Axiata PLC
Position:Associate Lead Business Analyst
Region:Western Province, Colombo - Western Province
Job Function:Analyst and Information Technology
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:E-Learning Providers, IT Services and IT Consulting, Software Development

Job Description

The Role

Understand stakeholder requirements and develop functional solutions to meet the entire scope of requirements, taking end-to-end ownership of the solution. Liaise with multiple product, solution, and vendor teams to achieve a working and acceptable solution for every project, whether it involves changes or new development. Bridge the gap between software developers (both internal and external) and system requirement owners from various business units to enhance customer experience through new system features and improved business processes. Act as a champion for the BA Practice and mentor the reporting team in terms of established guidelines and best practices.

The Job

  • Lead a team of Business Analysts and foster best practices within the BA practice.
  • Lead development and ensure the product aligns with stakeholder requirements, establishing internal acceptance criteria.
  • Conduct feasibility assessments of requirements in terms of organizational vision, time, cost, quality, and team dynamics to produce and meet the requirements.
  • Continuously strive to improve existing processes to ensure peak efficiency and usability, aligning requirements with organizational vision, goals, and objectives (Customer Experience, Future Today, etc.).
  • Conduct individual/group interviews and facilitate discussions to validate identified requirements against business objectives.
  • Ensure documentation is optimized within the guidelines of the established BA practice and constantly updated based on frequent changes.
  • Stay updated with industry trends and dynamics of the telco industry’s BSS and OSS stack, as well as customer engagement, conducting research to contribute to the continuous improvement of existing systems.
  • Prepare training materials based on the audience and conduct user training to ensure solution acceptance and integration into the general user base.
  • Set user and team expectations and establish acceptance criteria, ensuring that all projects meet the acceptance criteria through UAT evidence.
  • Define, govern, and develop roadmaps, evaluate and realign digitization products done by the CRM team, and take technical ownership of the same.
  • Be the subject matter expert for the systems and solutions in scope.
  • Evaluate security threats and categories, making informed decisions on the cost of security and implementing measures to prevent security breaches.
  • Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment.
  • Mediate with the Architectural team to design functional and end-to-end solutions.

The Person

  • Possess a Bachelor of Science (BSc) degree in Computer Science/IT or equivalent qualification.
  • Alternatively, possess a degree in Physical Sciences with a qualification in IT.
  • Minimum 5 years of professional experience in a similar capacity.
  • Skilled in management, communication, presentation, teamwork, and Agile practices.
  • Fair knowledge of Database technologies and APIs.
  • Experience in writing and reporting, analyzing, decision-making and initiative, learning, and researching.
  • Open to and comfortable with following instructions, procedures, and adaptability.


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Dialog Axiata PLC, so as not to find unwanted events ^_^.

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Company Information

Dialog Axiata PLC

Dialog Axiata PLC is one of the largest telecommunications companies in Sri Lanka, leading the country’s mobile communications industry. Formed in 1995 and publicly listed on the Colombo Stock Exchange in 2005, Dialog Axiata is a whollyowned subsidiary of Dialog Axiata PLC, a publicly listed company. Dialog Axiata is a leader in Sri Lanka in terms of 4G LTE and fibre broadband deployment, having the widest coverage and latest technology available. Dialog Axiata operates a comprehensive communications infrastructure, enabling customers to access all major telecommunications services across all available platforms including their own mobile, fixed and broadband service. Dialog Axiata is known for pioneering innovations such as being the first telecommunications service provider in Sri Lanka to introduce mobile internet, mobile banking, CallerTunes, USSD, Device as a Service Platform and Vanishing Credit.

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