Associate Support Engineer Jobs at Mylinex in Malabe, Western Province

Published 10 months ago

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Mylinex company opens jobs for Associate Support Engineer positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Mylinex
Position:Associate Support Engineer
Region:Malabe - Western Province, Western Province
Employment Type:Full-time

Job Description

? Exciting Opportunity for Associate Support Engineer ?

Are you a tech-savvy problem solver with a passion for providing top-notch customer assistance? We have the perfect role for you Join our dynamic team as an Associate Support Engineer and embark on a journey to help our clients navigate and conquer their technical challenges.

? About Us:

At Mylinex, we are at the forefront of innovation, delivering cutting-edge solutions that revolutionize the way businesses operate. As an Associate Support Engineer, you’ll be an integral part of our dedicated support team, working together to ensure our clients experience seamless interactions with our products and services.

? Role Overview:

As an Associate Support Engineer, you’ll be the first point of contact for our valued clients when they encounter technical issues or have inquiries. Your exceptional communication skills and technical prowess will shine as you diagnose, troubleshoot, and resolve these challenges with efficiency and empathy. This role is perfect for someone who thrives in a fast-paced environment and enjoys the thrill of solving puzzles.

?️ Key Responsibilities:

  • Diagnose and troubleshoot technical issues related to the internally developed software and/or open sourced software used
  • Research and identify solutions to software and hardware issues
  • Ask customers targeted questions to quickly understand the root of the problem
  • Support customers, either via phone, email or chat, to solve a technical issue
  • Provide prompt and accurate feedback to customers
  • Setup required hardware / software environment for test / production environments (eg: OS configuration, network / IP configuration, opensource software installation)
  • Take frequent system backups required to restore the services in a disaster
  • Complete all tasks set by the supervisor and assist wherever possible.

? Qualifications

  • Degree in Information Technology or an equivalent academic qualification
  • Communication skills in English
  • Experience in support / operations and hands-on experience in Linux will be an added advantage.

? Ready to Join Us?

If you’re ready to embark on an exciting journey where your technical prowess meets your passion for customer satisfaction, we want to hear from you Apply now to become an integral part of the Mylinex family.

Send your CVs to:

[email protected]

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Mylinex, so as not to find unwanted events ^_^.

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Company Information

Mylinex

Industry:

Mylinex is a global technology company that specializes in the design and development of innovative software solutions for a variety of industries. We provide our customers with customized software solutions to make their everyday workflow easier and more efficient. Our products and services are designed to help businesses and organizations streamline their processes and increase their productivity. We pride ourselves on building long-term relationships with our customers and on providing them with the highest quality products and services.

Check other vacancies from the company: Mylinex