Call Center Representative Jobs at ASSET BPO SRI LANKA in Colombo, Western Province

Published 10 months ago

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ASSET BPO SRI LANKA company opens jobs for Call Center Representative positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:ASSET BPO SRI LANKA
Position:Call Center Representative
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

Front Desk Agent

Responsibilities:

  • Oversee overall guest experience and resolve guest problems quickly, efficiently, and courteously.
  • Have knowledge of the entire reservation procedures and PMS with a strong understanding of the channel manager, OTA channels, social media channels, our website, and live chat channel. Be responsible for reservations, both local and worldwide.
  • Evaluate and drive the hotel’s participation in all channels.
  • Review reservation bookings daily, follow up on tentative bookings, and update reservation status. Review no-show and cancelled reservations and process charges according to hotel policy.
  • Manage reservation inquiries at the front office daily.

Requirements:

  • Degree or similar qualification in hospitality management, tourism, business administration, or a similar field.
  • Bilingual skills are mandatory (English is a must, fluency in Sinhala and Tamil will be an added advantage).
  • Ability to work as a team.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company ASSET BPO SRI LANKA, so as not to find unwanted events ^_^.

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Company Information

ASSET BPO SRI LANKA

Industry:

Asset BPO Sri Lanka is a business process outsourcing company headquartered in Colombo, Sri Lanka. Established in 2017, the company provides leading edge outsourcing solutions to businesses worldwide, specializing in back office operations, customer support services, data entry services, and more. Asset BPO Sri Lanka is committed to providing high-quality, cost-effective services that enable their customers to focus on core business initiatives. As a specialized provider of bespoke outsourcing services, Asset BPO Sri Lanka strives to continuously improve their offerings and to set the standard for excellence in the BPO industry. By leveraging their skilled professionals, comprehensive service portfolio, and global presence, they strive to provide innovative solutions and value-added services to their customers.

Check other vacancies from the company: ASSET BPO SRI LANKA