Consultant Spa Manager Jobs at Sheraton Hotels & Resorts in Colombo, Western Province

Published 10 months ago

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Sheraton Hotels & Resorts company opens jobs for Consultant Spa Manager positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Management and Manufacturing skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Hospitality, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Sheraton Hotels & Resorts
Position:Consultant Spa Manager
Region:Western Province, Colombo - Western Province
Job Function:Management and Manufacturing
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:Hospitality

Job Description

Job Number 23149837
Job Category Spa
Location Sheraton Colombo Hotel, 265 Galle Road, Colombo, Sri Lanka, Sri Lanka VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education And Experience

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

  • 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES
Managing Spa Operations and Budgets

  • Selects vendors for spa retail operations and managing contract agreements.
  • Oversees retail product research, product selection and purchasing, product display.
  • Manages supply inventories and purchasing control, including uniforms.
  • Monitors the spa’s actual and projected sales to ensure revenue goals are met or exceeded.
  • Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

  • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
  • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
  • Ensures spa services are included in all property-related marketing and advertising.
  • Identifies and recommending new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

  • Monitors and Manages the payroll function.
  • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
  • Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

  • Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.

Conducting Human Resources Activities

  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Administers the performance appraisal process for direct report managers.
  • Develops business goals and creates appropriate development plans.
  • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  • Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  • Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
  • Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

Sheraton Hotels & Resorts

Industry: Hospitality

Sheraton Hotels & Resorts is a brand of Marriott International and one of the world’s largest hotel companies. Founded in 1937, Sheraton operates over 500 hotels in more than 70 countries and is known for its commitment to providing world-class hospitality experiences for millions of travelers worldwide. Sheraton is continually innovating, investing in modernizing guests’ experiences and enhancing its portfolio with exciting technologies that enhance the experience of its guests. From luxury accommodations and amenities to signature Sheraton service and insider tips to make travel smoother, Sheraton is dedicated to helping travelers discover more moments of connection where ever they go.

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