Content Operations Coordinator Jobs at Acuity Knowledge Partners in Colombo, Western Province

Published 11 months ago

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Acuity Knowledge Partners company opens jobs for Content Operations Coordinator positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology, Management, & Administrative skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 12,000 - රු. 36,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Financial Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Acuity Knowledge Partners
Position:Content Operations Coordinator
Region:Western Province, Colombo - Western Province
Job Function:Administrative, Information Technology, Management
Seniority Level:Associate
Employment Type:Full-time
Industry:Financial Services

Job Description

Education/ Experience and Skill Requirement

  • Willing to work in the US shift (EST)
  • Bachelor’s degree in marketing, business management or in a related field
  • Work experience of over an year in a similar role with content management skills
  • Experience working with ServiceNow, AdMaster and Seisimic
  • Ability to prioritise and manage deliverables in a fast-paced environment
  • Exceptional time management and problem-solving skills
  • Dynamic team player with exceptional interpersonal skills
  • Possess orientation and process documentation skills
  • Excellent spoken and written communication skills
  • Strong attention-to-detail and organisational skills
  • Ability to work under tight deadlines
  • A creative mindset
  • Knowledge of financial services will be an advantage


  • Lead the day-to-day production coordination of Investment Product and Retirement Content (IPRC)
  • Ensure efficient running of the content engine that encompasses high volumes of dynamic and complex content
  • Coordinate multiple production functions seamlessly
  • Ensure that the processes supporting all content production are aligned to best practices and continually improved for efficiency.
  • Work independently in a fast-paced environment to ensure the delivery of accurate, compliant and timely content, while implementing process improvements
  • Oversee and manage day-to-day production assignments in the end-to-end content production pipeline
  • Take ownership of driving content across a variety of key groups
  • Collaborate and coordinate with the investment, editorial and global compliance teams
  • Assess content requirements and manage it in coordination with stakeholders and various content contributors
  • Drive multiple pieces of content (both repeatable and dynamic, including content related to planned/unplanned market events) in various content production life cycle stages on a daily basis
  • Manage multiple competing priorities to ensure all deadlines are met efficiently
  • Work with editorial and production teams to support internal clients’ distribution needs with a focus on operational processes, such as publishing, production, compliance and other digital requirements
  • Support the team to cater to client requirements
  • Understand editorial and distribution requirements to help the team achieve broader programme and campaign goals
  • Draft production or service plans in line with editorial and distribution objectives, present them to internal clients and resolve any objections raised by clients
  • Support the team in planning by providing operations-related information
  • Relay and follow up production issues to resolve them on a priority basis by working with concerned internal partners
  • Assist the team in communicating production schedule to all campaign stakeholders
  • Monitor and conduct quality control of final production runs to meet brand standards and regulatory requirements
  • Coordinate the production process across multiple teams and regions


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

Acuity Knowledge Partners

Industry: Financial Services


Acuity Knowledge Partners is an award-winning global research and analytics services provider that enables businesses to make better decisions, manage their operations more effectively, and gain competitive advantage. With a team of highly experienced professionals, the company has developed innovative models and insights that help its clients stay ahead of the technology curve. With access to cutting-edge technology and an extensive data source, Acuity Knowledge Partners helps organizations identify and capitalize on the rapidly changing market needs and assess emerging opportunities. The company is focused on helping clients develop and implement strategies for sustainable growth, profitability, and competitive advantage. Acuity Knowledge Partners also provides services that help clients to develop and deploy their products and services in the most efficient manner for maximum operational efficiency and profitability.

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