Customer Service Representative – Merrylands Jobs at Commonwealth Bank in Siyambalape South, Western Province

Published 10 months ago

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Commonwealth Bank company opens jobs for Customer Service Representative - Merrylands positions in the Western Province region. The type of work we provide is Part-time.

The criteria for the employees we need are having Other skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Financial Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Commonwealth Bank
Position:Customer Service Representative - Merrylands
Region:Western Province, Siyambalape South - Western Province
Job Function:Other
Seniority Level:Mid-Senior level
Employment Type:Part-time
Industry:Financial Services

Job Description

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

– Monday: 9.00am – 4.00pm
– Tuesday: 9.30am – 4.00pm
– Wednesday: 9.30am – 4.00pm
– Thursday: 9.30am – 5.00pm
– Friday: 9.30am – 4.00pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services, and technology.

What we do has a real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.

See yourself in our team

As a Customer Service Representative in our Stockland Merrylands Branch, you’ll be:

– Responding to customers’ transactional banking needs, delivering a seamless customer experience
– Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
– Completing financial health checks to assess customers’ needs, identify any changes or needs for specific products or services
– Assisting with Cash/ATM procedures
– Educating and demonstrating our in-branch technology and digital banking options for customers
– Adhering to the Bank’s processes and procedures, including accurately reconciling transactions, reviewing customers’ financial positions & championing our strong risk culture

We’re interested in hearing from people who have:

– A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
– A genuine interest in improving the financial well-being and lives of our customers
– The ability to ask the right questions, respond to customers’ needs, and refer them to the relevant team members to better serve their needs
– Excellent communication skills & willingness to contribute to a collaborative culture
– The ability to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions

What’s Next: As part of our application process, you may be required to complete an online assessment and/or a digital interview. We encourage you to complete these steps within 48 hours of applying.

With us, you’ll help customers make the right financial decisions and achieve their dreams.

If this role sounds like the perfect fit, then we’d love to hear from you. Apply today.

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support, please contact HR Direct on 1800 989 696.

Advertising End Date: 01/09/2023


  • gain experience
  • taught first
  • Get bonus if overtime

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Company Information

Commonwealth Bank

Industry: Financial Services

The Commonwealth Bank of Australia is one of the oldest banks in Australia. Founded in 1911, it is one of the “big four” banks in the country. The bank offers financial services such as savings accounts, loans, investments, insurance, superannuation, foreign exchange, banking products, and more. It is also involved in retail banking, business banking, and institutional banking. The bank has a strong presence across Australia, including a presence in its main cities such as Sydney, Melbourne, Perth, and Brisbane, as well as in regional Australia. Additionally, it has an international presence, with offices in India, the United Kingdom, and the United States. With over 13 million customers, the bank has one of the most extensive customer bases in the world.

Check other vacancies from the company: Commonwealth Bank