Customer Success Executive Jobs at Envoy Ortus in Colombo, Western Province

Published 10 months ago

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Envoy Ortus company opens jobs for Customer Success Executive positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 13,000 - රු. 50,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Envoy Ortus
Position:Customer Success Executive
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

We are looking for Customer Success Executives for a Kohuwala based company.

This is an on-site position.

Responsibilities

  • Responding to customer inquiries & providing solutions to their problems
  • Providing support & guidance to customers to ensure they achieve their desired outcomes
  • Collaborating with cross-functions teams to ensure customer issues are resolved quickly & efficiently
  • Providing product & service recommendations to customers based on their needs
  • Engaging with customers on social media platforms & managing the company’s social media presence
  • Maintaining accurate customer records & reporting customer feedback to the relevant stakeholders

Qualifications

  • 2+ years of experience in customer success, customer service or related field
  • Excellent communication, interpersonal, problem solving, critical thinking skills
  • Ability to work independently & as a part of the team
  • Proficiency in using Social media platforms, emails, phone to engage with customers
  • Experience in using CRM software & other customer engagement tools

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Envoy Ortus, so as not to find unwanted events ^_^.

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Company Information

Envoy Ortus

Industry:

Envoy Ortus is an international logistics and supply chain management company. Established in 2015, the company has a global presence, with offices in China, India, and Europe. Our mission is to provide reliable and cost-effective logistics solutions for supply chain needs. We specialize in customized supply chain solutions, and have the experience and expertise to ensure delivering perfect solutions for any situation. Our services range from freight forwarding and cargo transportation to warehousing and third-party logistics services. Every shipment is closely monitored and tracked in order to ensure efficient operation and complete customer satisfaction.

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