Customer Support Manager (Onboarding) Jobs at Applova Inc. in Colombo, Western Province

Published 10 months ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

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Applova Inc. company opens jobs for Customer Support Manager (Onboarding) positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 14,000 - රු. 45,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Applova Inc.
Position:Customer Support Manager (Onboarding)
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

About Applova

Applova is a rapidly growing tech company that allows restaurants to take their business mobile with a customized order-ahead app, web ordering, and self-ordering kiosks. This revolutionary mobile store app allows restaurants to be visible to customers at all times, stand out from the competition, and cultivate customer loyalty. Not only can the solution be a stand-alone app, but also an all-in-one hardware/software point-of-sale kiosk that allows businesses to process more orders in less time and integrates with all of the top payment integration partners.

The Opportunity

Applova is a thriving tech startup headquartered in Silicon Valley and we’re looking for a Customer Support Manager to join our growing team. The Customer Support Manager is responsible for the support and onboarding function at Applova. You are customer-oriented and passionate about customer service. You have excellent leadership, team building, and communication skills.

Your responsibilities

  • Managing the customer support department’s day-to-day functions
  • Analyzing statistics and compiling accurate reports
  • Developing client engagement strategies
  • Conducting and coordinating training for the teams on all new products, procedures, and trends
  • Managing and improving the quality of customer calls and services

Must Haves

  • Experience in managing customer support and customer service teams
  • Excellent communication skills
  • Training skills
  • Leadership skills
  • Able to make data-driven decisions
  • Experience in using issue tracking systems

Work hours will be US daytime. Selected candidates can expect an excellent remuneration package along with other corporate fringe benefits.

If interested, please send your CV to [email protected] and quote “Customer Support Manager (Onboarding)” in the subject line.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Applova Inc., so as not to find unwanted events ^_^.

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Company Information

Applova Inc.

Industry:

Applova Inc. is a global leader in providing innovative technology solutions to customers around the world. Founded in 2018, the company has experienced rapid growth and is now serving hundreds of customers in more than 100 countries. At the core of Applova’s services is a commitment to customer satisfaction and providing customers with the highest quality products, services and support. Through its focus on customer experience and flexibility of the technology, Applova is able to provide advanced solutions that fit the needs of their customers.

Check other vacancies from the company: Applova Inc.