Engineer – Broadband Core DevOps Jobs at Dialog Axiata PLC in Colombo, Western Province

Published 10 months ago

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Dialog Axiata PLC company opens jobs for Engineer - Broadband Core DevOps positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Engineering skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Telecommunications, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Dialog Axiata PLC
Position:Engineer - Broadband Core DevOps
Region:Western Province, Colombo - Western Province
Job Function:Engineering
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:E-Learning Providers, IT Services and IT Consulting, Software Development

Job Description

The Job

  • Accountable to manage Fixed and Mobile Broadband service with minimum service interruption and maximum quality of service there by assuring no losses in revenue due to network issues
  • Manage the Packet switched core network operations ensuring process are in place for identification of root causes of the issues in minimum possible time to deliver fast resolutions for issues.
  • Manage the on-call roster of the team and provide fault control services on the Packet switched core network throughout the hours of operation by ensuring 24×7 on-call support to ensure immediate intervention for issues thereby minimize service interruptions.
  • Supervise and guide the team to implement and maintain policy & guideline of system access related matters and system security requirements to protect Packet switched core systems from unauthorized accesses thereby protect the systems.
  • Manage the team and implement/maintain best in class telco security features and functions in Packet switched core network to ensure Packet switched core network & services and end subscribers are protected from frauds, malicious attacks, sabotage of services and other threats.
  • Evaluate capacity and the resources of the Packet switched core network to prepare the Packet switched core network with increasing/changing resource/capacity requirements to meet increasing service demands of the subscribers.
  • Develop the process for software upgrades, software patches and hardware upgrades to ensure minimize service interruptions.
  • Manage the process of Implementing new products and systems to facilitate new technologies to pave the way for new business opportunities for the company.
  • Review acceptance testing process after carryout changes in packet core network to ensure no impact for existing services and to verify the desired outcome of the change is achieved
  • Define and maintain best in class processes and procedures for operation and maintenance functions of Fixed and Mobile broadband core network operations to ensure proper practise is followed and efficiency is improved.
  • Manage and maintain data and details relevant to processes of the Mobile and Fixed Broadband Core Network Operations to ensure operational functions are aligned with ISO standards.
  • Coordinate Packet switched core operations teams in defining and developing in-house software tools and applications to accomplish tasks, processes in more efficient manner to save effort and time.
  • Manage supporting process to other divisions/parties for the implementation of services, projects to pave the way for new business opportunities for the company.
  • Manage the support required from other divisions for analysing and troubleshooting of issues to minimize service interruptions thereby improve the customer satisfaction.
  • Provide support for Fraud Management team to analyse fraud issues and complaints thereby to minimize the revenue leakages.
  • Manage customer complaint resolution process of Mobile and Fixed Broadband Core Network ensuring best possible solution is given within SLAs to improve the satisfaction of subscribers.
  • Identify specific customer requirements and provide them with solutions by coordinating with team to improve the satisfaction of subscribers

The Person

  • B.sc degree in Engineering in Electronics & Telecommunications/Electrical from recognized Sri Lankan University accredited by IESL with minimum 1 year work experience in the required field.
  • Or NVQ level 5/IVQ level 5 qualification is a must: City and Guilds Advanced Diploma/HNDE/NDT/NDES/Diploma in Technology (OUSL)/Advanced Diploma in Telecommunications Technology/Advanced Diploma in Constructive Technology/National Diploma in Engineering Technology etc with minimum 2 years post experience in the required field (Telecommunications/Electronics/Electrical).
  • Strong technical and analytical skills
  • Good communication Skills
  • Sound knowledge in network architectures
  • Ability to handle multiple tasks and willingness to work long hours to meet deadlines
  • Result orientation
  • Ability to work independently with minimum supervision

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Dialog Axiata PLC, so as not to find unwanted events ^_^.

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Company Information

Dialog Axiata PLC

Dialog Axiata PLC is one of the largest telecommunications companies in Sri Lanka, leading the country’s mobile communications industry. Formed in 1995 and publicly listed on the Colombo Stock Exchange in 2005, Dialog Axiata is a whollyowned subsidiary of Dialog Axiata PLC, a publicly listed company. Dialog Axiata is a leader in Sri Lanka in terms of 4G LTE and fibre broadband deployment, having the widest coverage and latest technology available. Dialog Axiata operates a comprehensive communications infrastructure, enabling customers to access all major telecommunications services across all available platforms including their own mobile, fixed and broadband service. Dialog Axiata is known for pioneering innovations such as being the first telecommunications service provider in Sri Lanka to introduce mobile internet, mobile banking, CallerTunes, USSD, Device as a Service Platform and Vanishing Credit.

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