Guest Service Agent (Chinese Speaking) Jobs at Anantara Hotels, Resorts and Spas in Kalutara, Western Province

Published 10 months ago

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Anantara Hotels, Resorts and Spas company opens jobs for Guest Service Agent (Chinese Speaking) positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Other skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Hospitality, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Anantara Hotels, Resorts and Spas
Position:Guest Service Agent (Chinese Speaking)
Region:Kalutara - Western Province, Western Province
Job Function:Other
Seniority Level:Entry level
Salary:LKR 11.000 - LKR 29.000 per Month
Employment Type:Full-time

Job Description

Company Description
Anantara is a luxury hospitality brand that caters to modern travelers, offering them the opportunity to connect with genuine places, people, and stories through personalized experiences. With a focus on heartfelt hospitality, Anantara strives to provide exceptional service in the most exciting destinations worldwide. Whether it’s pristine islands, tropical beaches, cosmopolitan cities, tranquil deserts, or lush jungles, Anantara welcomes guests to embark on enriching journeys of discovery.

Job Description
The main responsibility of a Guest Service Agent is to deliver expert and courteous service. This includes handling reservations, greeting and registering guests, providing exceptional service throughout their stay, and handling the settlement of guest accounts upon check-out. Guest Service Agents are also expected to promptly and efficiently respond to guest inquiries, requests, and comments, ensuring that their stay at the hotel meets their satisfaction.


  • Fluency in both Chinese and English is essential.
  • A solid understanding of the hospitality industry, particularly the Chinese lifestyle, is crucial.
  • A customer service-oriented mindset is required.
  • Possessing a good personality is strongly preferred.


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Anantara Hotels, Resorts and Spas

Industry: Hospitality

Anantara Hotels, Resorts and Spas is a leading global luxury hotel group, owned by Minor International and headquartered in Bangkok, Thailand. Established in 2001, Anantara owns and manages over 32 properties throughout Asia, Middle East, and Africa. Anantara is renowned for its portfolio of iconic properties, combining aspirational luxury settings with unparalleled personalised service. By combining mindful experiences and meaningful connections with holistic discovery in each of its unique destinations, Anantara aims to bring guests memorable experiences in any of the world’s leading cities.

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