Hd, Digi&Innovation, Portfolio Mgt&BRM CCIB Jobs at Standard Chartered Bank in Colombo, Western Province

Published 8 months ago

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Standard Chartered Bank company opens jobs for Hd, Digi&Innovation, Portfolio Mgt&BRM CCIB positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology and Management skills with Executive experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 14,000 - රු. 45,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in IT Services and IT Consulting, Banking, & Financial Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Standard Chartered Bank
Position:Hd, Digi&Innovation, Portfolio Mgt&BRM CCIB
Region:Western Province, Colombo - Western Province
Job Function:Information Technology and Management
Seniority Level:Executive
Employment Type:Full-time
Industry:Banking and Financial Services

Job Description

The Role Responsibilities

Job Role

The individual in this role has 2 key responsibilities

  • Lead the Digital and Innovation agenda for SCB Sri Lanka.
  • Lead and Manage the Technology Business Relationship for CCIB.


  • Awareness and understanding of the Digital capabilities to meet the business strategy.
  • Drive and Lead Innovative Technology Solutions across the CCIB business.
  • Awareness and understanding of T&I Group and Asia strategy.
  • Scouting, Recommending, and implementing Innovative technology solutions aligned with group strategy enabling business to meet the next level.
  • Performing thematic analysis and prioritising solutions to create maximum positive impact to key strategic priorities.
  • Drive strategy execution and make recommendations as the internal technology expert.
  • Maintains relationships with Global Technology teams ensuring compliance to SCB Group standards of all Solutions deliveries.
  • Assess Technology Risks and work towards mitigating the same.
  • Provide technology leadership and influence CCIB stakeholders to adopt client winning effective and innovative technology.

Digital Innovation

  • Work with the Country Leadership Team and Senior Management for the identification of Innovative Technology solutions and for the resolution of issues.
  • Provides digital leadership and guidance in day-to-day activities and Technology forums such as the Digital Squad, Data Analytics forums.
  • Understand the implications of different technical choices and guide senior management towards the best solution for the situation.
  • Liaise with technology vendors and scout for innovative solutions and deliver cutting edge solutions.
  • Propose and Review Technology Initiatives across the stream.
  • Engage vendors, SCB development teams, Project Managers, Country technology teams, for driving common strategic technology agenda.
  • Maintain technology relationships with Strategic Projects team providing technical consultation for all Technology Solutions.
  • Work with multiple Project Managers to deliver Products in line with project schedule ensuring adequate quality of delivery.
  • Responsible for delivery of timely, cost-effective and within Budget, Technology Projects and solutions for the CCIB business.
  • Scouting, Recommending, and implementing Innovative technology solutions aligned with group strategy enabling business to meet the next level.
  • Demonstrate situational awareness of internal and external key events, which may potentially pose risk to service stability.
  • Carry out proactive preparation / operate command centers as needed to support appropriate preparation, monitoring and response to such events.
  • Lead trend analysis and reporting to enable stakeholders with a better overall picture of the Bank’s system stability status.
  • Perform assessment for the regulatory notifications and continue to follow up on the communication with the regulators till the closure of the incident.

Incident Management

  • Act as the single point of contact, communicate effectively and lead the relevant teams to ensure progress towards resolution for severity incidents impacting clients and mass error incidents.
  • Effectively communicate incident status with the stakeholders, including Regional CIO and Country MT, to have a consistent and transparent and accurate view of system stability.
  • Primary responsibility for assessing and recommending incident priority using priority matrix for final decision by application owner.
  • Lead and monitor documentation of incident details for future reference, reporting, and analysis; obtain and record customer / business impact details.
  • Conduct post incident debriefs for qualifying incidents to record lessons learned regarding detection and recovery. Trigger and participate in ad-hoc RCA if needed. Feedback to relevant technology teams regarding lessons learned from incidents in terms of detection, mobilization, diagnosis, and recovery with the aim of preventing recurrences and reducing recovery time.
  • Attend the RCA meetings and ensure the root causes for the incidents are established along with firm actions to ensure no reoccurrence.
  • Track the key preventive and corrective actions targeting for zero repeats.

Business Relationship Management

  • Engaging key stakeholders – Group Technology, Business Heads, T&I Product CIOs and GBS to develop and implement an end-to-end Technology service delivery strategy.
  • Provide technology thought leadership and influence country / region’s business strategy with the effective and innovative deployment of technology.
  • Develop transformative solutions and introduce capabilities that align to Business strategies with an end-to-end view.
  • Develop client related technology service strategies to enhance revenue potential and improve utilization of current service provisions.
  • Understand and contribute to country / region’s business strategy and communicate country / regional business direction to Group Technology. Influence Group Technology to ensure that approved business plans have matching technology investment plans available for business investment committee evaluation.
  • Represent technology in the Regulatory forums / committee for the services / product offered by CCIB.
  • Collaborate with RM for key client RFP and represent technology in client’s meetings for CCIB.
  • Technical evaluation of vendor capability to deliver solution withing the banks architecture framework and guidelines.
  • Strengthen network across industry peers and actively contribute to the industry.
  • Review / recommend NFR for new complex projects to improve better client experience, operational efficiency, and process during system contingency.
  • Awareness and understanding of the wider business, economic and market environment in which the Group operates.


  • Responsible for the adherence to system architecture, development, build and deployment processes of the resilience solutions to be delivered.
  • Perform thematic analysis based on the incident trend, root causes to identify key actions and follow up with the respective domain heads to address the same.
  • Participate in the high priority incident RCA meetings to understand the fixes identified and work with the respective group T&I teams to prioritize the fixes till closure.
  • Prioritize the book of work for the defect fixes based on the open issues across the domains.
  • Participates in relevant Tech Councils, ensuring compliance with Architecture Principles and adherence to the Architecture Roadmap

People and Talent

  • Develop and embed a high-performance culture and organisational mindset.
  • Cultivate a culture of openness and transparency to increase the likelihood of project success.
  • Lead through example and build the appropriate culture and values.
  • Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
  • Employ, engage, and retain high quality (skill and experienced) people to deliver its obligations.
  • Ensure the provision of ongoing training and development; ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

  • Own risk records for technology incidents resulting in breaches and regulatory reporting.
  • Track obsolescence for critical applications and ensure all the obsolete components are funded with remediation plans.
  • Manage risk exposure across multiple projects through the identification and management of key project risks to ensure the delivery of business goals.
  • Provide thought leadership and solutions to complex challenges at the project or program levels (e.g. prioritization of business requirements if faced with budget / time constraints, trade-offs of resource allocation across projects). Bring structure to sometimes ambiguous targets/purposes and craft project to bring practical resolutions.
  • Ensure focus and effective support of internal and external audit activities.

Regulatory and Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Digital innovation agenda with CCIB to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders


  • Country CTM
  • Regional CIO
  • Country CEO and MT members
  • Country business heads
  • Group Technology
  • Group Systems Development – on roadmap, new initiatives and project status, local implementations
  • Group Technology Finance
  • Group Technology Project Management Office


  • Local Regulator
  • Onshore and Offshore software and hardware vendors
  • Onshore and Offshore Technology professional organizations

Our Ideal Candidate

  • Bachelor’s degree in Technology or Business Information Systems.
  • Any professional qualification, certification courses on IT Networking, Infrastructure or Application Development is preferred and will be an added advantage.

Role Specific Technical Competencies

  • Stakeholder management
  • Information Security Policy and Strategy
  • Service Delivery and Operations Management
  • Payment Industry
  • Digital Banking
  • Credit Card Industry

­About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Standard Chartered Bank

Standard Chartered Bank is a London-headquartered international banking and financial services company. With more than 1,200 branches and outlets across more than 70 countries, Standard Chartered Bank has become one of the world’s leading banks. The Bank specializes in retail banking services, institutional banking, Islamic banking, and electronic finance services, as well as providing corporate, commercial, and consumer banking services.

Standard Chartered Bank has a long history, tracing its roots back to the mid-19th century. The bank blends conventional banking and innovative financial solutions to serve corporate, institutional, and retail customers around the world. By doing this, the Bank has managed to build a reputation for trustworthiness, innovation, and superior customer service.

Standard Chartered Bank prides itself on its commitment to corporate social responsibility and sustainable banking practices. The bank has a number of initiatives aimed at improving financial access and addressing global poverty, such as its award-winning Microfinance program. The Bank also maintains a strong commitment to environmental conservation, and is a signatory of the UN Global Compact, a set of principles and best practices on corporate sustainability and responsibility.

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