Head of Technical & After Sales Services Jobs at Finder Recruitment in Colombo District, Western Province

Published 10 months ago

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Finder Recruitment company opens jobs for Head of Technical & After Sales Services positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Finder Recruitment
Position:Head of Technical & After Sales Services
Region:Western Province, Colombo District - Western Province
Employment Type:Full-time

Job Description


•To support technically the network of authorized repairers and provide trouble shooting upon request.

•To assure and immediately respond to technical and warranty supports requested from the network and in compliance with targets defined annually.

•Service Entry performance within the declared targets.

•To carry on the technical documentation (bulletins and circular letters) coming from Headquarters to the local network.

•Warranty claims evaluation and approval within approved budget and in line with the company processes

•Service and Safety Campaign rollout.

•Technical training rollout and certification target achievement

•Parts and Accessories targets assigning to authorized repairers

•To advise network on After Sales budget management and targets achievement

•Roll Out of all Parts and Accessories and after sales programs i.e.: accessories,lubricants, extended warranty, Pre-owned program, etc…

•Monitoring and attainment of parts sales objectives and parts turnover in accordance with budget assigned

•Consequently : To put in place personalized action plans to optimize Parts, accessories and commercial programs sales

•Technical and logistic support to network pertaining to delivery of parts and accessories

•Back order management

•Continual communication with headquarters regarding results and new initiatives

•Customer Care handling and process management

•Customer Goodwill management and budget control

•Analyze statistics and follow-up Customer Satisfaction Index

•To advise on customer care management and satisfaction at a dealer’s level


  • Degree or Professional qualifications
  • 5 years experience
  • Good communication & technical skills


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Finder Recruitment, so as not to find unwanted events ^_^.

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Company Information

Finder Recruitment


Finder Recruitment is an innovative recruitment firm that specializes in helping companies build successful teams. As an experienced and dedicated partner, Finder Recruitment offers quality services and actively participates in the recruitment process from start to finish. Our staff understands the intricacies of hiring the right people and will take the time to identify the right candidate for the job. Our comprehensive solutions and exceptional customer service are specifically tailored for the needs of each client. With our vast network of contacts, Finder Recruitment is well-positioned to provide employers with access to the best and brightest candidates. We are also fully committed to ongoing professional development and invest in our teams to ensure that our services are always of the highest quality. If you are looking for a reliable partner in recruitment, you can trust Finder Recruitment to help you build a strong and successful team.

Check other vacancies from the company: Finder Recruitment