Intern – Operations Center Jobs at Wiley in Colombo, Western Province

Published 10 months ago

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Wiley company opens jobs for Intern - Operations Center positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Management and Manufacturing skills with Internship experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in IT Services and IT Consulting, Book and Periodical Publishing, & E-Learning Providers, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:Intern - Operations Center
Region:Western Province, Colombo - Western Province
Job Function:Management and Manufacturing
Seniority Level:Internship
Employment Type:Full-time
Industry:Book and Periodical Publishing, E-Learning Providers, IT Services and IT Consulting

Job Description

Location: Colombo, Sri Lanka

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it is in our differences that we empower the way the world learns.

About the Role:

Wiley is looking for passionate interns to join our exciting, challenging, and rapidly expanding team in Sri Lanka. This position is a hands-on intern position where you will be working with the Operations Center Team for Wiley’s internal applications.

How you will make an impact:

  • Proactive and Reactive monitoring of 1500+ applications & assistance with escalation and troubleshooting.
  • Participate in major incident discussions with support teams and incident management teams leveraging support where possible on tasks.
  • Take part in innovation and development of Automation software/in house tools to support the operations and reduce the workload.
  • Learn advance and research new technological opportunities.

What we look for:

  • An undergraduate reading for a degree in Computer Science, Software Engineering, IT, or any other related discipline.
  • Willingness to work in a 24×7 roster-based working environment.
  • Self-paced or hands-on Windows/Linux Server environments such as basic installation, basic commands, and basic capabilities.
  • Self-paced or hands-on experience in Virtualization (VirtualBox, ESXi, EC2).
  • Knowledge of Linux/Unix and basic scripting with bash, Perl, or python.
  • Knowledge of OOP concepts.
  • Knowledge of basic networking.
  • Knowledge of database concepts and SQL statement generation.
  • Excellent communication skills along with problem-solving skills.
  • Basic understanding of cloud-based environments such as AWS, Azure, and Google Cloud.
  • Knowledge of languages such as PHP, Node, and Java will be an added advantage.

Related Learnings and Outcomes of Internship:

  • Expertise in working in a multinational organization environment.
  • Hands-on understanding of ITIL-related processes.
  • Hands-on expertise in setting up servers and services.
  • Proactive and Reactive Monitoring of Applications Systems and Infrastructure.
  • Developing focused highly effective automation/tools set.
  • Improve communication skills and understand the dynamics of working in a team.
  • Reading, understanding, and writing technical documentation.

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help, they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

Please attach your CV in order to be considered for this position.


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information


Wiley is a leading global provider of content-enabled solutions to improve outcomes in research, education and professional practice. With online tools, books and services in subjects ranging from business and management to medicine and science, Wiley helps students, researchers, universities, and corporations to achieve their goals. Through its well-known brands, such as WileyPLUS, WileyCPAexcel, and Jossey-Bass, Wiley serves customers in more than 200 countries and territories.

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