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IT Helpdesk Executive Jobs at TASA Solutions in Colombo, Western Province

Published 5 months ago

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TASA Solutions company opens jobs for IT Helpdesk Executive positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:	TASA Solutions
Position:	IT Helpdesk Executive
Region:	Western Province, Colombo - Western Province
Employment Type:	Full-time

Job Description

Job Role:

You will be responsible to assist with hardware and software issues. Your job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. You will be responsible for maintaining and administering TASA Lanka computer networks & understanding network hardware. Stability of the company network, uninterrupted access to the WAN and Internet. You will also be working closely with the users of our network to identify potential issues and fix existing problems. The key goal of your role is to ensure that users/clients can deliver a great user experience to their customers without any technical or application disruption.

Requirements :

Completed or pursing a HND/Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience of 1.5 to 02 years working in an IT helpdesk or technical support role.
Strong technical knowledge of computer hardware, software, operating systems, and network concepts.
Proficiency in troubleshooting and resolving technical issues related to desktops, laptops, printers, and software applications.
Familiarity with helpdesk ticketing systems and remote support tools.
Excellent customer service and communication skills, with the ability to effectively explain technical concepts to non-technical users.
Ability to work independently and prioritize multiple tasks in a fast-paced environment.
Strong problem-solving skills and attention to detail.

Benefit

Bonus for overtime
Gain experience
Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company TASA Solutions, so as not to find unwanted events ^_^.

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