IT Helpdesk Executive Jobs at TASA Solutions in Colombo, Western Province

Published 10 months ago

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TASA Solutions company opens jobs for IT Helpdesk Executive positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:TASA Solutions
Position:IT Helpdesk Executive
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

Job Role:

You will be responsible to assist with hardware and software issues. Your job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. You will be responsible for maintaining and administering TASA Lanka computer networks & understanding network hardware. Stability of the company network, uninterrupted access to the WAN and Internet. You will also be working closely with the users of our network to identify potential issues and fix existing problems. The key goal of your role is to ensure that users/clients can deliver a great user experience to their customers without any technical or application disruption.

Requirements :

  1. Completed or pursing a HND/Bachelor’s degree in Information Technology, Computer Science, or a related field.
  2. Proven experience of 1.5 to 02 years working in an IT helpdesk or technical support role.
  3. Strong technical knowledge of computer hardware, software, operating systems, and network concepts.
  4. Proficiency in troubleshooting and resolving technical issues related to desktops, laptops, printers, and software applications.
  5. Familiarity with helpdesk ticketing systems and remote support tools.
  6. Excellent customer service and communication skills, with the ability to effectively explain technical concepts to non-technical users.
  7. Ability to work independently and prioritize multiple tasks in a fast-paced environment.
  8. Strong problem-solving skills and attention to detail.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company TASA Solutions, so as not to find unwanted events ^_^.

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Company Information

TASA Solutions

Industry:

TASA Solutions is an innovative technology solutions provider committed to helping organizations of all sizes and sectors leverage the power of technology. With a wide range of capabilities and experience in a variety of industries, we are your one-stop shop for all of your digital technology needs. From custom software development and web design to data analysis and more, TASA Solutions can help you bring your ideas to life and help you take your business to the next level.

We are passionate about providing our clients with solutions that are tailored to their specific needs and challenges, and we are committed to provide the highest quality products and services with the shortest turnaround time. Our team of experienced professionals is constantly striving to stay ahead of the industry trends, enabling us to deliver the best solutions to our clients. TASA Solutions also strives to maintain top-notch customer service standards, offering our clients a stress-free experience.

At TASA Solutions, we understand the impact digital technology can have on businesses, and we are here to help you make the most of it. Contact us today and let us help you take your business to the next level.

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