Lead Business Analyst Jobs at Dialog Axiata PLC in Colombo, Western Province

Published 10 months ago

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Dialog Axiata PLC company opens jobs for Lead Business Analyst positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Analyst and Information Technology skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 10,000 - රු. 40,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Telecommunications, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Dialog Axiata PLC
Position:Lead Business Analyst
Region:Western Province, Colombo - Western Province
Job Function:Analyst and Information Technology
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:E-Learning Providers, IT Services and IT Consulting, Software Development

Job Description

The Role

Understand stakeholder requirements and develop functional solutions that meet the entire scope of requirements with end-to-end ownership of the solution. Liaise with multiple product, solution, and vendor teams to achieve a working and acceptable solution for every project – change or new development. Bridge the gap between the software developers (both internal and external) and the system requirement owners (from various SBUs) in order to enhance customer experience through new system features with improved business processes. Be a Champion for the BA Practice and mentor the reporting team in terms of established guidelines and best practices.

The Job

  • Lead a team of Business Analysts and foster best practices within the BA practice.
  • Lead a development team and ensure the product of the team is in alignment with the stakeholder requirements, having Internal Acceptance Criteria established.
  • Conduct feasibility of the requirements in terms of Organizational Vision, Time, Cost, and Quality and understand team dynamics and capabilities to produce and meet the requirement.
  • Ensure documentation is up to the expectation as per the BA practice guidelines, is timely, and is usable for systems’ sanity.
  • Conduct individual/group interviews and steer the discussions towards productive outcomes.
  • Ensure documentation is at its optimal level within the guidelines of the established BA practice and that the documents are constantly updated based on the frequent changes.
  • Stay in touch with industry trends and dynamics of the telco industry’s BSS and OSS stack along with customer engagement. Conduct research and contribute towards the continuous improvement of existing systems.
  • Engage customers to understand requirements and manage expectations, ensuring requirements are addressed while being aligned to organizational vision.
  • Digitize product ownership of Sales, Marketing, GSD, and front line.
  • Map all user requirements to a usable solution that is acceptable by all stakeholders and within the sanity of the eco-system.
  • Design solutions catering to the requirements and ensuring regulatory constraints are addressed while being 100% aligned with organizational Vision, Goals, and Objectives.
  • Be the Subject Matter Expert for the systems in purview and be the SPOC for all systems and solutions in purview.
  • Evaluate security threats, categorize, and make informed decisions on the cost of security and implement accordingly.
  • Ensure no security breaches in solutions.
  • Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment.
  • Mediate with the Architectural team to design functional and end-to-end solutions.

The Person

  • Possess a degree or a professional qualification in Information Technology/Computer Science or in a related field.
  • Minimum 5+ years of experience in handling a similar scope in a critical and dynamic work environment.
  • Related Industry certifications are preferred.
  • Experience with writing and reporting, analyzing, deciding & initiating action, learning, and researching.
  • Skilled in communication, presentation, and teamwork.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Dialog Axiata PLC

Dialog Axiata PLC is one of the largest telecommunications companies in Sri Lanka, leading the country’s mobile communications industry. Formed in 1995 and publicly listed on the Colombo Stock Exchange in 2005, Dialog Axiata is a whollyowned subsidiary of Dialog Axiata PLC, a publicly listed company. Dialog Axiata is a leader in Sri Lanka in terms of 4G LTE and fibre broadband deployment, having the widest coverage and latest technology available. Dialog Axiata operates a comprehensive communications infrastructure, enabling customers to access all major telecommunications services across all available platforms including their own mobile, fixed and broadband service. Dialog Axiata is known for pioneering innovations such as being the first telecommunications service provider in Sri Lanka to introduce mobile internet, mobile banking, CallerTunes, USSD, Device as a Service Platform and Vanishing Credit.

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