Product Support Manager Jobs at Sumathi Holdings in Colombo, Western Province

Published 10 months ago

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Sumathi Holdings company opens jobs for Product Support Manager positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 13,000 - රු. 39,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Sumathi Holdings
Position:Product Support Manager
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

Mainframe is a fully owned subsidiary of Sumathi Holdings and has over two decades of experience in the industry and the RIT is known as the pioneer in the industry of Retail Information Technology. We are looking for a Creative, Knowledgeable and well-experienced professional who can join our winning team to deliver quality work to our customers.


  • Actively participate to deliver solid customer service and support focus with a desire to deliver a high-quality software support service.
  • Proactively participate for operate the software support helpdesk
  • Involvement in software solution implementations in customer sites.
  • Troubleshoot client-side issues and identify the defects and provide the first level of support.
  • Attend client sites to perform software maintenance activities.
  • Demonstrate the software products / Conduct user training for customers.
  • Follow appropriate company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).


  • Degree/Diploma in Computer Science, Software Engineering or equivalent from a recognized educational institute with over 2+ years’ experience.
  • Experience in MSSQL database management.
  • Experience in Crystal / SSRS report development & deployment
  • Sound Knowledge in programming languages (C#.Net /
  • Good Team Player
  • Good communication and interpersonal skills.
  • Ability to work on a roaster basis and willing to travel to customer sites when necessary.


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Sumathi Holdings, so as not to find unwanted events ^_^.

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Company Information

Sumathi Holdings


Sumathi Holdings is a leading company in Sri Lanka, providing an extensive range of innovative products and services. Established in 1995, they have been a pioneer in the field of providing quality solutions to the needs of their customers. They take pride in their commitment to providing products and services tailored to meet the exact needs of their clients. Their commitment to customer service and continuous innovation has enabled them to remain a leader in today’s market. A wide variety of products are offered such as construction materials, industrial machinery, engineering services, and transportation services. Sumathi Holdings has earned an enviable reputation for excellence in customer service and technical expertise.

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