Sales & Ticketing Agent Jobs at Fly Lanka Colombo (Pvt) Ltd new in Colombo, Western Province

Published 10 months ago

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Fly Lanka Colombo (Pvt) Ltd new company opens jobs for Sales & Ticketing Agent positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Fly Lanka Colombo (Pvt) Ltd new
Position:Sales & Ticketing Agent
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description


  • Airline Ticketing:
    • Execute all airline ticketing requirements efficiently.
    • Handle air ticket issuance, re-issuance, revalidation, and EMDs accurately.
  • GDS Management:
    • Check and update GDS queues regularly.
    • Handle schedule changes and adjustments promptly.
  • Client Interaction:
    • Collaborate with clients to understand their needs and provide advice on suitable fares and guidelines.
    • Maintain effective communication to ensure client satisfaction.
  • Refunds and Complaints:
    • Process refunds with vendors and airlines according to established procedures.
    • Address travel-related problems, complaints, and refunds professionally.
  • Customer Assistance:
    • Assist customers with post-sales travel requirements and inquiries.
    • Provide timely and helpful solutions to customer queries.
  • Administrative Tasks:
    • Ability to work with Microsoft Word, Excel, Google Sheets, and PowerPoint for documentation and reporting.
    • Generate and compile reports as requested by management.


  • Experience and Skills:
    • Minimum 3 years of proven experience in airline ticketing.
    • Proficiency in reservation systems, specifically Sabre and Amadeus.
    • Strong understanding of ticketing rules and industry regulations.
  • Language and Communication:
    • Fluent in English and Sinhala, with excellent communication skills.
    • Ability to interact, communicate, and negotiate effectively with diverse stakeholders.
  • Industry Knowledge:
    • Sound knowledge of domestic and international travel trends and regulations.
    • IATA Foundation or similar certifications.
  • Location and Availability:
    • Reside in Colombo or its suburbs for easy accessibility to work.
    • Able to work on a roster basis to ensure comprehensive coverage.

Send your updated Resumes along with two Referees to:

[email protected]

[email protected]


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Fly Lanka Colombo (Pvt) Ltd new, so as not to find unwanted events ^_^.

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Company Information

Fly Lanka Colombo (Pvt) Ltd new


Fly Lanka Colombo (Pvt) Ltd is a pioneering aviation company based in Colombo, Sri Lanka. With a strong commitment to delivering exceptional service, we specialize in providing premium flight and travel solutions to cater to the diverse needs of our valued customers.

At Fly Lanka Colombo, we understand that every travel experience is unique. That’s why our dedicated team of professionals is always ready to go the extra mile to ensure that your journey is smooth, comfortable, and memorable. From booking your tickets to arranging ground transportation, we take care of every minute detail to make your trip truly hassle-free.

With an extensive network of trusted partners and airlines, we offer a wide range of flight options to destinations around the world. Whether you are planning a business trip or a leisurely vacation, our knowledgeable staff will assist you in finding the best routes and fares tailored to your preferences.

As a customer-centric organization, we prioritize safety, reliability, and efficiency. Our fleet of modern aircraft is maintained to the highest industry standards, ensuring a safe and comfortable travel experience. Additionally, we have implemented stringent health and safety protocols to ensure the well-being of our passengers throughout their journey.

Fly Lanka Colombo also offers a comprehensive range of travel services, including hotel bookings, travel insurance, visa assistance, and airport transfers. We strive to provide a seamless and all-encompassing travel experience, giving our customers peace of mind and the freedom to focus on enjoying their trip.

Whether you are embarking on a short hop or a long-haul journey, Fly Lanka Colombo is your trusted partner in making travel dreams come true. Discover the world with us and experience the true essence of luxury travel. Contact us today and let us take you on an extraordinary journey.

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