Senior Operations Engineer Jobs at Sysco LABS Sri Lanka in Western Province

Published 10 months ago

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Sysco LABS Sri Lanka company opens jobs for Senior Operations Engineer positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Engineering and Information Technology skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 13,000 - රු. 39,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in IT Services and IT Consulting, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Sysco LABS Sri Lanka
Position:Senior Operations Engineer
Region:Western Province
Job Function:Engineering and Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 13.000 - LKR 39.000 per Month
Employment Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Senior Operations Engineer

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. . With more than 71,00 associates, the company operates 33 distribution facilities worldwide and serves more than 700,00 customer locations. For fiscal 2022 that ended July 3, 2022, the company generated sales of more than $68 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

We are looking for a Senior Operations Engineers to join the Technical Operations team at Sysco LABS. Operations Engineers will primarily provide comprehensive technical support services for various systems and platforms used by Sysco Corporation across United States, Canada & Europe.

What you will be responsible for:

  • Providing reactive support through troubleshooting of technical issues, unblocking users and detecting root cause(s) based on SLA’s.
  • Identifying and resolving complex application, network, platform and cloud-based connectivity issues.
  • Ensuring that systems are fully operational, and any loss of service is restored within SLA’s.
  • Engaging and coordinating with end-users, other stakeholders such as engineering and 3rd parties during the issue resolution process.
  • Support upgrades and new deployments of the applications.
  • Monitoring and proactively managing application issues.
  • Working on a roster covering 24/7 support to our end users.

What you need to have to apply for this position:

  • A Bachelor’s Degree in Information Technology or equivalent.
  • For an Operations Engineer position: 2-4 years of experience in a technical support/systems administration will be a key advantage.
  • Excellent command of written and spoken English.
  • Knowledge and experience on the Windows server / UNIX platforms.
  • Sound network troubleshooting knowledge including LAN/WAN, DHCP, TCP/IP, Firewalls, and Routing.
  • Knowledge of SQL; the ability to write and execute queries and understand database.
  • Knowledge in Shell or Python scripting will be an added advantage.
  • Oracle DBMS and PL SQL knowledge will be an added advantage.
  • A dynamic personality with a good balance of technical abilities and communication skills who can handle pressure situations.

Why you should join Sysco LABS:

  • An attractive base compensation and benefits package which is comfortably above market rates.
  • The opportunity to work with high caliber individuals across the organization.
  • Fast career growth, recognition and leadership opportunities within a short period of time.
  • A flexible, diverse and entrepreneurial work environment, and a fun work culture that celebrates success regularly.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Sysco LABS Sri Lanka

Sysco LABS Sri Lanka is a leading technology and innovation swiss army knife offering a wide range of digital transformation services to enterprises across the world. We deliver impactful digital experiences and solutions leveraging advanced technologies such as Data Analysis, AI, Machine Learning, Microservices, Cloud Computing, DevOps and Automation. Our clientele includes some of the largest companies in Sri Lanka and around the region. We work closely with our clients to help them re-engineer their activities, roll-out innovative products, and promote customer satisfaction.

At Sysco LABS Sri Lanka, our team consists of highly skilled and experienced software engineers, designers, product specialists and data analysts. We provide comprehensive advice on digital transformation challenges and help our clients to realize the full potential of their digital investments. Our focus is on creating holistic digital solutions that enable businesses to become more productive, efficient and agile.

We offer cutting-edge technology solutions that simplify processes, enable greater insights, reduce costs, and promote growth. We provide customer-centric and intuitive solutions with an unwavering commitment to quality and efficiency. Our core strength lies in our ability to deliver impactful solutions that enable our clients to become leading players in their respective markets.

Sysco LABS Sri Lanka continues to set the industry standard through creative solutions, world-class infrastructure, and unparalleled customer service. We are committed to staying ahead of the curve, as we continue to deliver innovative digital solutions that empower businesses, and help them compete in the digital economy.

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