Service Delivery Coordinator Jobs at Kerner Norland in Colombo, Western Province

Published 11 months ago

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Kerner Norland company opens jobs for Service Delivery Coordinator positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having common and adaptable (for details, you can ask the company) skills with beginners or seniors experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in sejenis, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Kerner Norland
Position:Service Delivery Coordinator
Region:Western Province, Colombo - Western Province
Employment Type:Full-time

Job Description

Position Summary 

A Network Service Delivery Coordinator is responsible for coordinating the delivery of network services to customers or clients. 

Skills and Experience 

  • Service delivery coordination: The Network Service Delivery Coordinator is responsible for coordinating the delivery of network services to customers or clients. They must ensure that the services are delivered on time, within budget, and to the agreed-upon quality standards. 
  • Team coordination: The Network Service Delivery Coordinator must coordinate the team responsible for delivering the network services. They must ensure that the team has the necessary skills, resources, and support to deliver high-quality services. 
  • Stakeholder management: The Network Service Delivery Coordinator must coordinate the relationships with customers or clients and other stakeholders, such as vendors and partners. They must ensure that the stakeholders are satisfied with the network services and that their needs are being met. 
  • Performance monitoring: The Network Service Delivery Coordinator must monitor the performance of the network services. They must identify opportunities for improvement and work with the team to address any issues or concerns. 
  • Documentation: The Network Service Delivery Coordinator must document the delivery of network services. They must maintain records of service delivery, including reports, performance metrics, and customer feedback. 
  • Escalation management: The Network Service Delivery Coordinator must manage escalations from customers or clients. They must work with the team to resolve issues quickly and efficiently. 
  • Process improvement: The Network Service Delivery Coordinator must identify opportunities to improve the service delivery process. They must work with the team to implement process improvements that will enhance the quality of the network services. 

Coverage Hours 

  • Be available between 8:00AM till 7:00PM AEST time, Monday to Friday. 
  • Be ready for being on call for rare outside of business hours cutovers and migration works. 
  • Employee will be compensated/paid loading rates for being on call and for the time spent working after hours.  

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Kerner Norland, so as not to find unwanted events ^_^.

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Company Information

Kerner Norland

Industry:

Kerner Norland is a leading global engineering and technology solutions provider, with a focus on energy, infrastructure and telecommunications sectors. Founded in 1978, the company has grown to become a leader in providing innovative solutions in the areas of energy, infrastructure, and telecommunications. Through its partner companies, Kerner Norland offers the full suite of engineering and consulting services, from project conception to completion. With a team of highly experienced professionals, Kerner Norland has the capability to provide the complete suite of engineering and consulting services. It also has the resources to provide its clients with the best solutions to meet their specific needs.

Kerner Norland’s approach to engineering is to focus on the customer experience and to create solutions that are cost effective, highly reliable and scalable. The company works with its partners to develop custom solutions tailored to the customer’s needs. The team has a comprehensive understanding of the challenges associated with infrastructure and energy projects, which allows them to provide the best possible solution. Kerner Norland also uses cutting-edge technology to deliver top-notch services to its clients.

Kerner Norland is known for providing outstanding customer service and producing high-quality results. The company has extensive experience in a variety of industries, and this helps them to develop creative and innovative solutions. With a commitment to excellence, Kerner Norland is a trusted partner for many businesses and organizations worldwide.

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