Site Reliability Engineer Jobs at Sysco LABS Sri Lanka in Western Province

Published 10 months ago

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Sysco LABS Sri Lanka company opens jobs for Site Reliability Engineer positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Engineering and Information Technology skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in IT Services and IT Consulting, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Sysco LABS Sri Lanka
Position:Site Reliability Engineer
Region:Western Province
Job Function:Engineering and Information Technology
Seniority Level:Associate
Employment Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Site Reliability Engineer

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,00 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,00 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

We are currently on the lookout for a Site Reliability Engineer to join our team.

The Role:

  • Providing reactive and proactive support through troubleshooting of technical issues, unblocking and detecting root cause(s) based on SLA’s for infrastructure issues.
  • Ensuring that systems are fully operational, and any loss of service is restored within SLA’s.
  • Engaging and coordinating with stakeholders such as engineering and 3rd parties during the issue resolution process.
  • Provide solutions to technical problems for systems patching, deploying, managing, and integrating with other/third-party products and server platforms, or networks.
  • Proactively identify improvement opportunities and product enhancements to improve efficiency.
  • Proposes ideas and solutions within the application/infrastructure teams to reduce the workload by automation.
  • Manage and maintain the existing application/infrastructure test environments up to date by working/coordinates with the relevant teams.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Analyze, track, and resolve stakeholder questions in a prompt manner.

The Profile:

  • A Bachelor’s Degree in Computer Science, IT or equivalent qualification.
  • 1-2+ years of Enterprise level technical/software/application support experience.
  • Experience with integrating, aiding support for and troubleshooting, and identify the root cause of issues in dynamic environments, while working cross-functionally.
  • Strong analytical and problem-solving skills with the ability to quickly sift through artifacts/data and get to a root cause.
  • Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
  • Experience in Cloud technologies like AWS, Azure, GCP…etc.
  • Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform, or similar technologies.
  • Strong self-motivation and flexibility and willingness to accept additional responsibilities as they develop.
  • Ability to work in a roster-based environment including night shifts and weekend shifts.

Additional Qualification

  • Experience in DevOps concepts, tools and automation capabilities.
  • Ability to program/automate with one or more languages, such as Python, Shell, Java, C/C++, and JavaScript.

Why you should join Sysco LABS:

  • An attractive base compensation and benefits package which is comfortably above market rates.
  • The opportunity to work with high caliber individuals across the organization.
  • Technical training and soft skills development programs.
  • Fast career growth, recognition and senior leadership opportunities for good performers.
  • A flexible, diverse and entrepreneurial work environment and a fun work culture that celebrates success regularly.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Sysco LABS Sri Lanka

Sysco LABS Sri Lanka is a leading technology and innovation swiss army knife offering a wide range of digital transformation services to enterprises across the world. We deliver impactful digital experiences and solutions leveraging advanced technologies such as Data Analysis, AI, Machine Learning, Microservices, Cloud Computing, DevOps and Automation. Our clientele includes some of the largest companies in Sri Lanka and around the region. We work closely with our clients to help them re-engineer their activities, roll-out innovative products, and promote customer satisfaction.

At Sysco LABS Sri Lanka, our team consists of highly skilled and experienced software engineers, designers, product specialists and data analysts. We provide comprehensive advice on digital transformation challenges and help our clients to realize the full potential of their digital investments. Our focus is on creating holistic digital solutions that enable businesses to become more productive, efficient and agile.

We offer cutting-edge technology solutions that simplify processes, enable greater insights, reduce costs, and promote growth. We provide customer-centric and intuitive solutions with an unwavering commitment to quality and efficiency. Our core strength lies in our ability to deliver impactful solutions that enable our clients to become leading players in their respective markets.

Sysco LABS Sri Lanka continues to set the industry standard through creative solutions, world-class infrastructure, and unparalleled customer service. We are committed to staying ahead of the curve, as we continue to deliver innovative digital solutions that empower businesses, and help them compete in the digital economy.

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