Software Engineer – Unified Support – Maintenix Jobs at IFS in Colombo, Western Province

Published 10 months ago

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IFS company opens jobs for Software Engineer - Unified Support - Maintenix positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Engineering and Information Technology skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 12,000 - රු. 36,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Software Development, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:IFS
Position:Software Engineer - Unified Support - Maintenix
Region:Western Province, Colombo - Western Province
Job Function:Engineering and Information Technology
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:Software Development

Job Description

Company Description

IFS is a billion-dollar revenue company with 500+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a Software Engineer – Unified Support, you will join our Support team in Sri Lanka where we strongly believe that working hard and having fun are two compatible elements.

We are looking for a Software Engineer – Unified Support who has creativity and a passion for delivering an amazing user experience to our clients. Our team provides support to more than a dozen aerospace industry leaders, representing a user base of nearly 35,00 engineers and analysts. We work together with our customers’ discipline experts to resolve complex software, hardware and business process issues with our world class aviation maintenance enterprise software.

We need someone who knows their stuff, keeps learning, can openly debate and solve problems with other talented people. Our group of specialists consistently receives praise from clients for thought leadership, responsiveness, and our comprehensive solutions.

This role has some specific regular tasks but also has many ad hoc tasks.

Tasks include but are not limited to:

  • Providing support to a global client list
  • Make independent judgment calls to correct faults for mission critical software
  • Responsible for triage and analysis of inbound issues raised by clients via our online support portal
  • Forensically evaluate data and code to troubleshoot the most difficult customer product defects
  • Take part in transitional activities to move responsibility of clients from other departments into the support organization
  • Bridge product support work between multiple departments
  • Great record keeping of customer issues and tasks worked on
  • Collaborate with our local Research & Development team to fix complex issues

Qualifications

Requirements:

  • Degree or Diploma in Computer Science, or equivalent experience
  • Proven experience with SQL, or other procedural programming (formal or self-taught learning is equally acceptable)
  • Proven knowledge of Oracle databases is an asset
  • J2EE Java programming experience, or familiarity with object-oriented programming
  • The ability to function both independently, and collaboratively
  • The ability to learn on the job by googling for answers, using our internal information repositories, and asking your colleagues

Additional Skills:

  • Phenomenal task management
  • Effective problem solver
  • Superior communication and interpersonal skills, and demonstrated ability to work with fellow teammates effectively
  • Passion for debugging software and data issues
  • Basic networking experience
  • XML, JSON and POJO knowledge
  • Linux/UNIX familiarity
  • Windows Command Line and ANT scripting
  • Application Server Administration experience (Oracle Weblogic)
  • Any experience working in a customer-facing role will be preferable

Additional Information

IFS is leading the way in Enterprise Asset Management (EAM) by offering a flexible, composable, cloud-native solution designed to handle the complex asset demands of the energy & utilities, construction & engineering, manufacturing, services, Aerospace and Defense (A&D) industries.

IFS is thrilled to be once again recognized as a Gartner Peer Insights Customers’ Choice 2022 for Enterprise Asset Management (EAM) Software.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

IFS

IFS is an international business software provider specializing in enterprise resource planning (ERP) solutions. Founded in 1983, the company is headquartered in Linköping, Sweden, but has offices and partners in over 70 countries. IFS offer a broad portfolio of enterprise software solutions, including ERP, enterprise asset management, service management, and enterprise service management applications.

IFS is a cloud-agnostic enterprise software provider, with deployments ranging from on-premise to cloud and hybrid solutions. To ensure digital transformation success, IFS provides global cloud services, implementation services, and managed services for large-scale enterprise customers.

IFS’s customers come from a variety of industries, including automotive, aviation, construction, energy, financial services, manufacturing, and more. IFS provides robust industry-specific solutions to meet business needs. The company’s ERP solution is an integrated platform for finance, human resources, product development, supply chain, manufacturing, service management, customer relationship management, and more.

In addition to its enterprise solutions, IFS offers powerful analytics and insights tools to unlock data-driven outcomes and maximize operational efficiency. IFS also offers a range of digitalization services to help organizations transition to a digital and agile workplace.

At IFS, the company’s purpose is to help customers grow their business, become more agile, and improve customer service and satisfaction. The company is passionate about innovation and continually strives to create cutting-edge solutions to meet the changing business needs of its customers. IFS is also dedicated to its corporate social responsibility initiatives, which focus on sustainability, education, and the environment.

Check other vacancies from the company: IFS