VoIP Engineer – Sri Lanka Jobs at Superloop in Colombo, Western Province

Published 10 months ago

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Superloop company opens jobs for VoIP Engineer - Sri Lanka positions in the Western Province region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around රු. 11,000 - රු. 29,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Telecommunications, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:VoIP Engineer - Sri Lanka
Region:Western Province, Colombo - Western Province
Job Function:Information Technology
Seniority Level:Associate
Employment Type:Full-time

Job Description

Superloop is currently seeking VoIP/PABX engineers to work on cloud PBX systems and other VOIP systems based on Asterisk & Open SIP. As an engineer, you will be responsible for providing first-level technical support for Exetel’s corporate VOIP customers. This includes setting up new business VOIP systems and troubleshooting them.

You will be part of a team of VoIP engineers based in our Colombo office, providing technical support for Australian customers. You will also collaborate with talented telephone system developers in Australia to further enhance and innovate our telephone PABX systems.

Our Colombo office is located at CBD Business Center, Colombo 01, and follows AEST working hours.

What will you be doing?

  • Act as the first point of contact for Exetel VoIP customers through calls and emails.
  • Plan and configure call flows based on customer requirements using the company’s UC platform and the freePBX solution.
  • Troubleshoot VoIP-related issues, coordinating with upstream carriers when necessary, and collaborate with the team.
  • Handle provisioning and service delivery of VoIP services, as well as migration projects when assigned.
  • Manage Exetel Number Porting, organize and follow up on orders, bookings, and cutovers, and perform testing on ported numbers before client hand-off when required.

What qualifications do you need?

  • Excellent knowledge of Asterisk/SIP-based VoIP products, as well as a good understanding of SIP protocol and network sniffing tools such as Wireshark.
  • Certifications in Asterisk/Linux/Voice products would be advantageous.
  • Strong problem-solving and analytical skills.
  • At least 2 years of experience in Telecommunications/Networking, preferably in a service provider environment.
  • An IT/Engineering degree or equivalent qualification.
  • Excellent written and verbal communication skills in English.
  • Ability to work in shifts (4 a.m. – 1 p.m./8.30 a.m. – 6.30 p.m.) and on weekends.
  • Experience with VoIP products is a plus.

What can we offer you?

At Superloop, we value growth and development. As we continue to evolve, we want you to grow with us.

We are progressive. We understand that life extends beyond work, which is why we offer a flexible work environment.

We are innovators. Innovation is embedded in our DNA, and we celebrate diversity and uniqueness.

We are easy-going. We pride ourselves on creating a fun, casual, and relaxed working environment. Whether you prefer corporate attire or a more casual style, what matters most is that you feel comfortable when you come to work.

We welcome diversity. We appreciate and actively seek diverse backgrounds and opinions, as differences challenge us and help us grow.

We give back. In addition to annual and sick leave, we provide five personal development days per year during which you can engage in meaningful activities. This could involve volunteering at a local school tuckshop, attending personal development training, or assisting a charity of your choice.

We believe in our product. We are confident that we offer the best connectivity product in the market, which is why our employees receive a free connection to our home broadband service.

We take care of our people. We offer competitive compensation, a collaborative workspace in the center of Colombo, and a range of perks and benefits, including insurance, mental health services, and personal and leadership development. We work hard, but we also know how to have fun.

This is your opportunity of a lifetime. What are you waiting for?


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Superloop, so as not to find unwanted events ^_^.

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Company Information


Industry: Telecommunications

Superloop is an Australian telecommunications company founded in 2014. The company is primarily involved in providing enterprise grade wholesale connectivity services in the Asia Pacific region. Superloop currently owns infrastructure in seven major cities in Asia, Australia, and New Zealand, and has deployed over 10,00 kilometers of fiber. The company also offers complex networking solutions, cloud platforms, and managed services to its customers. Superloop is committed to delivering innovative, reliable, and secure connectivity solutions to its clients.

Check other vacancies from the company: Superloop