Hospitality sector is an important and diverse industry that provides goods and services for travelers and visitors. It consists of accommodations, food and beverage services, tourist attractions, travel technology, gaming and more. It is important in creating a memorable experience for customers and offering quality services that cater to customers’ needs. This sector offers a vast range of career opportunities in operations, marketing, customer service, finance, travel technology and more. It is essential for economic growth in many countries as it contributes to the gross domestic product, creates jobs and generates much needed tax revenue. As the hospitality industry continues to evolve, companies must stay in tune with the changing demands of customers and come up with innovative strategies to remain competitive.
