Company: SMG – Service Management Group

Service Management Group (SMG) is an international market research company that enables clients to create exceptional customer experiences through consumer insight. SMG provides customer satisfaction, loyalty, and related market research solutions to more than 600 global brands. As a leader in customer intelligence, SMG helps brands understand the trends shaping consumer behavior to make informed decisions that drive business results. With award-winning technology, proprietary analysis tools, and decades of industry experience, SMG empowers businesses to take intelligent action, measure results quickly, and reinvest in what works.