This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.
University of Rochester company opens jobs for Patient Financial Representative positions in the Uva Province region. The type of work we provide is Full-time.
The criteria for the employees we need are having Health Care Provider skills with Entry level experience, as well as employees who are honest, disciplined and responsible.
The Headhunters company itself is engaged in Higher Education, of course if you are interested in applying for this company, you can register immediately.
| Company: | University of Rochester |
| Position: | Patient Financial Representative |
| Region: | Uva Province, Nordwood Group - Uva Province |
| Job Function: | Health Care Provider |
| Seniority Level: | Entry level |
| Employment Type: | Full-time |
| Industry: | Higher Education |
Full Time 40 hours Grade 008 Patient Self-Pay Services Schedule: 8:30 AM-5 PM Responsibilities: The Patient Financial Representative is responsible for managing patient accounts for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility Group (URMFG). This includes responding to inquiries from patients regarding billing issues, claim payments, contract benefits, and medical billing. The representative must adhere to HIPAA regulations, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. They must provide compassionate and professional customer service to both internal and external customers. Key Functions and Expected Performances: – Research, interpret, and respond to inquiries from customers regarding unresolved patient billing issues – Resolve customer inquiries in an accurate, efficient, and timely manner – Adhere to all Patient Service policies, procedures, and performance measures – Maintain performance and quality standards based on established call center metrics – Initiate insurance billing for accounts classified as Self-Pay in error – Identify and verify coverage under government health insurance programs – Advise customers about insurance and payment options to secure revenue for URMC, HH, and URMFG – Create budget installment payment plans for customers in need – Identify patterns impacting customer satisfaction and alert management – Participate in training to learn regulations, systems, and procedures – Safeguard member privacy according to corporate policies and procedures Expectations: – Demonstrate high standards of integrity and adhere to the values and Code of Conduct of URMC – Consistently provide excellent customer service Minimum Requirements: – High school graduate with 4 years of healthcare, billing, or collections experience OR – Bachelor’s degree with at least 1 year of related experience OR – Equivalent combination of education and experience Preferred Requirements: – Excellent communication skills, both oral and written – Ability to remain professional and focused under pressure – Strong organizational and problem-solving skills – Ability to multitask and prioritize tasks – Ability to work effectively in a team – Proficient in computer skills, instant messaging, and text messaging technology Professional Competencies: – Customer Focus – Active Listening and Empathy – Excellent Oral/Written Communication – Proactive – Detail-Oriented – Problem-Solving/Organizational Skills – Teamwork Orientation The University of Rochester is committed to equity, diversity, and inclusion. We do not discriminate on the basis of various protected statuses, and we actively recruit candidates from underrepresented populations, veterans, and persons with disabilities. All applicants must apply online. EOE Minorities/Females/Protected Veterans/Disabled
The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company University of Rochester, so as not to find unwanted events ^_^.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
The University of Rochester is a private research university located in Rochester, New York. Founded in 1850, it is one of the country’s top-ranked universities, with an expansive campus, research opportunities, and a commitment to excellence in teaching and learning. The university offers more than 200 undergraduate majors and around 2,00 courses across departments, with 70 research centers and institutes and around 50 interdisciplinary programs. The university is also home to the renowned Eastman School of Music, one of the world’s leading music conservatories, as well as the prestigious Medical Center and the Goergen Institute for Data Science.
The University of Rochester is well-known for its vibrant student life, which includes over 400 clubs and organizations, 20 sport teams, and a wide array of extracurricular activities. It is consistently listed as a great college town, with several theaters, restaurants, boutiques and other amenities. With its emphasis on collaboration and innovation, the university is deeply committed to its mission to create an academic environment that is both diverse and inclusive.
Check other vacancies from the company: University of Rochester